Over these 3 pages we answer frequently asked questions about 'cantwait.com'
What checks do you do when I apply?
All the usual checks, such as employment and residency:
sometimes we will do a credit check to audit the
accuracy of the information supplied on the loan
application form.
I have applied but have not received my documents to sign
If you have not received an email
within 20 minutes then chances are the email address
was incorrect. Please email manager@cantwait.co.nz
your email address, name and phone number so we
can resend documents. Please allow 24 hours for
this to happen. DO NOT REAPPLY as the approval computer
will class your application as ‘suspicious’
and the process will take even longer.
Have you received my Loan Agreement and Supporting Documentation?
Please do not phone us, we receive hundreds
of documents everyday; all of which are processed
on the day received. Your loan status will be updated
to show that documents have been received and that
your wage advance will be paid. Go to Customer Login
I cannot print my emailed documents
To download the PDF viewer for free. click here
Can I fax back my loan agreement?
Yes, please fax to 07 577 0146. You
will be contacted if it is not legible.
This information is based on typical circumstances and is subject to change. If you have any further questions, or are unsure about anything, please email our customer service team.
