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Interest charges are calculated by multiplying the unpaid principal at the end of the day by a daily interest rate. The daily interest rate is calculated by dividing the annual interest rate by 365.

Interest Charges:

  • Our annual interest rate is 39.99%pa.

  • Interest is charged daily at 0.11% on the unpaid initial loan balance amount.

  • Interest is not compounding.

  • This interest rate will remain the same for the term (life) of this loan.

  • Each loan repayment you make will repay part of the principal loan amount plus interest and any fees incurred.

  • The unpaid principal amount will get lower as you make repayments, providing you stick to the repayment schedule until your loan is repaid in full.

  • Interest charges are applied to your loan with CWL on the scheduled repayment days.



  • $95.00 (Loans up to $499.00)

  • $150.00(Loans $500.00 and over)

  • Applied to all loans.

  • This fee is added to the borrowed amount to create the initial unpaid balance. As this fee is not paid upfront, it also incurs interest at the standard rate.

  • This fee covers the cost of loan setup, including but not limited to admin activities, affordability assessment, identity verification, loan transfer, associated bank fees, credit check, and bank statement verification fees.


  • $5.00 per direct debit.

  • This fee covers the costs incurred with the action of direct debiting your account and managing your repayment.

  • Interest is not charged on this fee.


  • $10.00

  • Charged immediately when a repayment schedule needs to be adjusted due to a repayment default or at your request.

  • This fee covers the cost of CWL staff recalculating and implementing the new repayment schedule.

  • The cost of this fee will be spread over your remaining loan term so there will be an adjustment to your remaining payments.

  • Interest is not charged on this fee.


  • $10.00

  • Charged when a loan repayment is unsuccessful/unpaid for any reason and contact/payment is not received within two business days from the date of default.

  • This fee covers the cost of CWL staff admin, SMS, telephone and email costs, associated bank transaction fees.

  • The cost of this fee will be applied to the balance owing and spread over the remainder of your loan term which will change the ongoing repayment schedule.

  • If your loan is passed to a collection agency, then additional fees will be payable. These will be set by the collection agency in accordance with reasonable collection practices.

  • Interest is not charged on this fee.


  • We may, at our sole discretion, refer the debt to our collection agency. In this event, you will be liable for any reasonable collection costs incurred.

  • CWL may send your account to its collection agency to collect any amount that is outstanding.

  • The collection agency will apply their own collection costs to your total debt and will attempt to contact you on our behalf to arrange a repayment arrangement.

  • CWL or our collection agency may load your default with credit reporting agencies, which may affect your future borrowing ability and/or your credit rating.


Free & confidential budgeting & financial capability advice is available by contacting MoneyTalks.co.nz

Contact Details:


Address: Level 7/330 Lambton Quay / Wellington 6011

Phone: 0800 345123


Free independent dispute & complaint resolution is available by contacting Financial Services Complaints Ltd (FSCL) Cantwait.com Limited is member 352 of FSCL

Contact Details:

Emailinfo@fscl.org.nz / complaints@fscl.org.nz

Address: Level 4/101 Lambton Quay / Wellington 6011

Phone: 0800 347257 or (04) 4723728