How much money can I get?

New Customers can borrow a maximum of $500 for their first loan. Returning customers can borrow up to $1,500 depending on their take home pay and borrowing history with Cantwait.com Ltd. You can’t borrow more than 40% of your net weekly pay.

Will my short term loan be approved?

We lend to most applicants but the final decision will be made once your completed short term loan and supporting documents have been faxed, emailed or posted back to our office and reviewed by one of our lending managers. A lending decision will be emailed to you as soon as possible. Your loan will not be approved if your sole income is a benefit, your credit score is below 100 and if we can see multiple defaults on your bank statements.

How soon will I receive the loan?

Normal Business Days

If your short term loan application has been received in our office and has been approved before 4:30pm on a business day the funds will be direct credited into your nominated bank account as soon as your “Yes I wish to proceed with this loan agreement” response has been received.

If you bank with ANZ, BNZ, Kiwibank, or ASB the funds will normally appear within your account immediately.

If you Bank with PSIS, Credit Union or Westpac your funds may take a couple hours to show depending on your banks processing time.

Weekends and public holidays

As above. However, loans are only processed at 11am and 6pm. So if you apply at 8:30am on a saturday your loan will be processed at 11am the same day etc.

How many short term loans can I have?

New clients

One only.

Repeat clients

As long as you are current with all your repayments and you’re within your maximum affordability you’re able to take out an additional advance dependant on the approval of a Can’t Wait lending manager.

Can my partner apply for a payday loan too?

Yes – as long as your partner meets the employment and lending criteria and the combined advances don’t exceed 40% of your combined net weekly income.

Can I apply if I’m self employed?

Yes – as long as we’re able to see regular income deposited into your bank account.

Can I apply if I’m on a benefit?

Yes – as long as you are also in part or full time employment, earning $350 net weekly from that employment in addition to receiving a benefit. Normal lending criteria apply and your benefit will not be classed as income. If your only source of income is a benefit we will not be able to assist you.

Can I apply if my employer pays me in cash?

Sorry but your wages need to be direct credited to your bank account. We can’t approve you for a wage advance if your employer pays you in cash.

Do you do credit checks & What if I have bad credit?

Yes, at our expense – Depending on the age and amount of your defaults & various other criteria the chances are still likely that your application will be approved. However, if you’re currently bankrupt, under a summary instalment order or a no asset procedure or have extremely bad credit history your application will be declined.

How much will my short term loan cost?

Try our short term loan calculator to find out what the cost of your loan will be.

How do I get my short term loan documents?

During the online application process you can download a copy of each document whilst in the signing stage. Cantwait.com Also keeps a copy of all of your documents in our records than can be sent to you upon request.

What supporting documents are required with the application?

New Clients

If something goes wrong during the application process we may need to get the customer to send through 60 days worth of bank statements to use in assessing the application. Our loan officers may also need to see a copy of a form of Photo ID.

Repeat Clients

If you have had an advance within the last 3 months we don’t require any short term loan or supporting documents.

If you are a repeat client who has had a lapse of over 3 months between advances we will need to see copies of your most recent bank statements showing your last 2 wage deposits.

Can I request a time extension to my short term loan?

Payday advances should not be treated as a long term borrowing solution. The maximum short term loan term is 70 days. However, provided you are within the 70 day time frame, we will allow some repayment flexibility at our sole discretion.

Extension requests must be emailed to manager@cantwait.co.nz

How soon can I apply for another short term loan?

There is a stand down period of 3 working day between advances.

Do I need security?

No our cash loans are unsecured against your assets.

Can I repay my short term loan early?

We encourage early repayment. Phone our customer service team on (07) 5770136 or email us at manager@cantwait.co.nz at least 24 hours before the date of your scheduled direct debit.

You will only be charged for the days you have had the loan and you will incur a $10 schedule change fee.

Can I change my direct debit date?

Direct debit dates are always aligned with your pay days. We discourage variation from this and a change from the specified schedule of repayments is at the sole discretion of a Can’t Wait lending manager.

Any change to your repayment schedule may incur a $10 schedule change fee.

What happens if I’m made redundant?

If you are not in arrears with your short term loan repayments we will waive interest from the date you are made redundant until you are re-employed. We will need to have a copy of your redundancy letter on file and will require that you make regular weekly payments of $20 during the period of unemployment.

How do I make my short term loan repayments?

Do nothing, sit back and relax. Before your direct debit is due we’ll email you a reminder and each pay period we’ll direct debit the payment due from your nominated bank account.

Do I have to pay by Direct Debit?

Yes, our Terms and Conditions specify that you must authorise us to direct debit payments when due directly from your bank account. Cancelling your direct debit authority is a breach of our Terms and Conditions and may result in your advance being cancelled and becoming due and payable in full immediately.

A 25% collection fee may also be added.

What happens if I default on my short term loan repayments?

A $25 late payment fee is added to your short term loan balance for late payments.

Full details regarding payment default will be emailed to you with your finance and disclosure statements. Fees apply for defaults and will be applied to your existing balance.

Do you contact my employer or relative?

We contact your employer anonymously simply to verify you are still currently employed. We will not let your employer know who we are or the reason for our call.

Can I get a short term loan renewal by contacting Customer Service?

No – you must go through the returning customer section of the website to apply for another loan.

You will need your client number which can be found on any of the correspondence Cantwait.com has sent you.